Technical problems may arise at any time during the operation of the site. As a result, this can provoke the loss of potential customers or the loss of important information.
We develop CRM-systems and web-projects of Clients regardless of whether they are made by our company or not. There are more than 50 projects in the hands of development and support teams.
— Subscription fee: 40 or more hours per month, unused hours expire. Guaranteed allocation of resources.
— Deposit. From 100 standard hours per month, hours do not burn out. Guaranteed allocation of resources.
— Postpaid monthly + 20% to the cost of an hour.
Urgent work or work on weekends / non-working hours is possible at a double standard hour rate.
As a rule, in enterprise projects, the Retainer methodology (dedicated team) is used - development in sprints with a guaranteed result.
We will monitor your project around the clock, with the involvement of an administrator on duty and a programmer in case of an accident (by phone or Intranet system).
We prescribe the response time (SLA) and penalties in the Contract. The cost of ensuring the response is from 500 USD per month.
Using the version control system, you can put several programmers on a project at once, and their changes are easy to track. The same technology is used in the further support of the site.
When delivering a project, we use both automatic and manual testing to ensure that everything is covered.
Do we accept projects that are not implemented by our team for support? Yes, after the audit and coordination of tasks for the first stage of support.
If so then simply contact us to discuss the detail!
Just contact us here.