Little House is a chain of multi-brand stores for clothing, accessories and toys from the best premium and deluxe European brands: Falke, Hanro, Roeckl, Steiff, Sanetta, Elsy, TOPModel and others. Little House is part of the LHGroup of companies, which officially represents premium European brands in Ukraine, both wholesale and mono-brand retail stores.
Premium quality, high quality requirements, elegance and high technology form the basis of the products presented by LHGroup. Customer care and high-quality service are always in the first place for the company.
As a privately owned group of companies, LHGroup needed a eCommerce platform that could be easily scalable and meet customer demands.
LHGroup recognized their customers buying habits were migrating to online shopping. LHGroup turned to E-PAGES to create eCommerce solution that would offer their customers the option to use a online store or to continue with traditional purchase methods.
The main requirements of the customer for the project were: the creation of a modern online store, the implementation of a CRM system and two-way integration with the company's accounting system.
The customer is currently increasing the number of services and communication tools used on the CRM portal within the company.
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